Log In | Uphold®: | Sign In to Your Account with handling

Overview

What this guide covers

This presentation walks through the steps to sign in to your Uphold account, explains security best practices (like 2‑Factor Authentication), troubleshooting tips when you can’t log in, and where to get official help. Use the quick links at the end to jump to Uphold's authoritative resources.

Prepare to Sign In

Step-by-step checklist

• Device readiness: Use a personal device you trust; update your browser to the latest version.
• Credentials: Keep your email address and password handy; avoid copying passwords into public devices.
• 2‑Factor Authentication: Have your authenticator app or security key ready if you've enabled 2FA.

Why these matter

Strong device hygiene and active 2FA reduce the risk of unauthorized access. Uphold supports industry standards for account protection and encryption.

Signing In — The Flow

Simple sign-in steps

1. Open the official Uphold website or the mobile app. Official site: uphold.com.
2. Click Sign in (top-right) and enter your registered email address.
3. Enter your password. If using a password manager, confirm the suggested credential belongs to Uphold.
4. If prompted, complete 2‑Factor Authentication with your authenticator app or hardware key.
5. Confirm any device‑recognition prompts; select "Remember this device" only on trusted devices.

Tip

If you use password managers (highly recommended), make sure the autofill matches the domain uphold.com before submitting.

Troubleshooting Sign-In Issues

Common problems and fixes

Forgot password

Use the "Forgot password" link on the sign-in page to request a reset email. If you don’t receive it, check spam folders and email filters.

2‑Factor Authentication lost

If you’ve lost access to your authenticator device, follow Uphold's account recovery process and contact support for guided help.

Service outage

Before escalating, check Uphold's status page for any ongoing incidents that may affect logins.

Security Best Practices (h3)

Protect your account

• Enable 2‑Factor Authentication (2FA) using an authenticator app or security key.
• Use a unique, strong password for Uphold — consider a reputable password manager.
• Enable device recovery options and keep contact details up to date.
• Never share recovery phrases, passwords, or verification codes with anyone.

How Uphold helps

Uphold publishes security information about certifications, monitoring, and recommended account protections to help members stay safe.

Where to Get Official Help

Quick links — Uphold official resources

Use these links for official help, developer docs, or to check platform health before troubleshooting sign-in problems.

Accessibility & Mobile

Signing in on mobile

Uphold's mobile apps are available on Google Play and the Apple App Store. Mobile sign-in follows the same flow and supports biometric unlocking after initial 2FA verification.

Accessibility

Uphold aims to follow web accessibility standards — use your browser’s accessibility settings, screen reader support, and contact support if you encounter barriers.